Our Return Policy at Be Princess is designed to provide you with complete satisfaction and peace of mind when you shop with us. We strive to provide our customers with the highest quality products, but if you are not completely satisfied with your purchase, we are happy to offer a return or refund.

To be eligible for a return or refund, the product must be unused, in its original packaging, and in the same condition as when you received it. Before accepting delivery, we recommend that you inspect the products in front of the delivery person. If you notice any defects or damages, please inform the delivery person immediately and do not accept the product. If you discover any defects or damages after the delivery person has left, please contact our office as soon as possible to resolve the issue. Please note that any complaints made after 1-2 hours of delivery will not be registered.

We reserve the right to reject any returns or refunds that do not meet the above conditions. If your return or refund is approved, we will initiate the refund process within 7 business days of receiving the returned product. The refund will be made through the same payment method used to place the order.

At Be Princess, we are committed to providing excellent customer service, and we are always happy to answer any questions you may have about our return and refund policy. If you have any concerns or need assistance with a return or refund, please do not hesitate to contact us. We value your satisfaction and look forward to serving you with the highest level of care and attention.